Packed with speed, durability and versatility for various office needsHo Chi Minh city, 01 April 2015 – Today, Fuji Xerox officially launches the first smart support service for Vietnam market, EP-BB (Electronic Partnership Broadband). Based on state-of-the-art technology, EP-BB enables Fuji Xerox to proactively manage multifunction devices and to provide users with information of their impact during operations on the environment. Thanks to the new service, device productivity is optimized likewise entreprizes have more time for important work and build a sustainable working environment.
The new technology is based on secure connectivity between multifunction devices and Fuji Xerox data center. Then, devices’ status will be transferred to the data center for generating Green Report and delivering necessary maintenance actions.
Intuitive supply and fault management – improving productivity from both staff and equipment
With the new technology, faults as well as consumables alert will be sent to Fuji Xerox center. Based on this information, Fuji Xerox can apply appropriate solutions, such as: consumables delivery, remote or on site support, etc. to ensure a seamlessly prompt settlement right after the incidents happen, more than that, to reduce downtime and improve device productivity.
Environmental impact monitoring
With the capability to automatically and accurately record printer usage, the EP-BB eases manual administrative work processes and eliminates human errors in the process. It also helps users closely monitor their devices at their fingertips by providing them with Green Report. Green Report comprising of 3 key reports, namely Function Usage report, Eco report and Service report assists entreprizes in keeping track of accurate information on the CO2 emission, energy consumption and paper consumption as well as how to save more costs from the current operations, then, to implement and monitor environmental best practices.
To ensure secure communication between the EP-BB enabled device and the Fuji Xerox data center, Fuji Xerox uses the Simple Object Access Protocol (SOAP) over an encrypted HTTPS (SSL) link. Committed to information security, Fuji Xerox limits information transmitted to maintenance or counter information initiated by the device, meaning that other information cannot be retrieved by the data center. EP-BB is one of the offerings from Fuji Xerox in an attempt to become a business trusted partner in providing document services and communications and to contribute to a sustainable working environment.
Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
About Fuji Xerox Vietnam
Fuji Xerox Vietnam Company Limited is a subsidiary of Fuji Xerox Co. Ltd. – a joint venture between FUJIFILM Holdings Corporation and Xerox Corporation. Founded in 1962, Fuji Xerox is a leading company in the Document Services & Communications field. In 1994, Fuji Xerox was first present in Vietnam market. In 2010, Fuji Xerox Vietnam Company Limited was established with the first direct sales business in the industry and a nation-wide distribution network, contributing more value to the printing market with a wide range of multifunction devices, wide format system, production system, desktop printers, software soltuions and services support office operations. Untill now, Fuji Xerox is proud of leading the A3 color multifunction devices market in 5 consecutive years (2010 – 2014) and leading the A3 multifunction devices market in 2 consecutive years (2013 – 2014)*.
*Source: IDC World Wide HCP Tracker (CY2014 Q1-Q4) A3 laser MFP/SF-DCFor more information, please contact:
Fuji Xerox Vietnam Company Limited
Floor 4A, Vincom Center, 72 Le Thanh Ton, District 1, HCMC
Tel: (84-8) 38 290 038
Fax: (84-8) 38 290 032
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